SHIPPING & DELIVERY POLICY
Last updated August 28, 2025.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Shipping Fees
FORNO brand products include complimentary shipping on purchases over $1,099 within the continental U.S. For THOR Kitchen, shipping is free on the vast majority of items, with only a few exceptions where charges may apply. Shipping fees for all other brand products are determined by the gross weight of the product and the delivery destination. All times and dates provided for delivery are offered in good faith but should be considered estimates only.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
WHAT HAPPENS IF MY ORDER IS DELAYED?
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://kitchenrangesdirect.com/pages/return-policy
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Phone: 667-200-1279
- Email: support@kitchenrangesdirect.com